Terms and Conditions
Last updated: March 12, 2025
1. Introduction
Welcome to Grace & Graze Charcuterie ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website www.GraceNGrazeCharcuterie.com (the "Site") and the services we offer, including the ordering and delivery of charcuterie boxes and boards (collectively, the "Services"). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.
2. Services
We provide curated charcuterie boxes and boards for various occasions. Our product offerings, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
3. Orders and Payments
- Order Placement: To place an order, you must provide accurate and complete information, including your name, delivery address, and payment details.
- Payments: To place an order a deposit of 50% of the total order amount is required. The remaining balance is due upon pickup or delivery. We accept various payment methods as indicated on our website. All deposits are non-refundable.
- Order Confirmation: Upon receiving your order, we will send an order confirmation to the email address provided. This confirmation signifies our acceptance of your order.
4. Cancellations and Refunds
- Cancellations: All deposits are non-refundable. This policy ensures that resources allocated to your order are secured and that any potential losses are mitigated.
- If you need to cancel your order, please contact us as soon as possible. While the deposit remains non-refundable, we will work with you to reschedule your order or provide alternative solutions where feasible.
- By placing an order with Grace & Graze Charcuterie, you acknowledge and agree to this cancellation policy.
For any questions or concerns regarding this policy, please contact us at 234-312-8043.
- Refunds: No refunds will be processed for canceled orders as per our cancellation policy. Refunds for delivered products are only available if the products are defective or not as described.
5. Delivery
- Delivery Area: We deliver up to 5 miles from business location in Green, Ohio. Orders outside this area may be subject to additional delivery charges or may not be fulfilled.
- Delivery Time: Delivery times are estimates and may vary due to unforeseen circumstances. We are not liable for delays beyond our control. You will be contacted the day of pickup or event to give you a more approximate time.
6. User Conduct
By using our Site and Services, you agree not to:
- Engage in unlawful activities or use our Services for any illegal purposes.
- Transmit any harmful code or content that may damage or disrupt our systems.
- Violate any applicable local, state, national, or international laws or regulations.
7. Intellectual Property
- All content on our Site, including text, images, logos, and designs, is the property of Grace & Graze Charcuterie or its content suppliers and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
8. Limitation of Liability
- To the fullest extent permitted by law, Grace & Graze Charcuterie shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or Services. Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed the amount paid by you for the Services in question.
9. Indemnification
- You agree to indemnify and hold harmless Grace & Graze Charcuterie, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of our Site or Services or your violation of these Terms.
10. Changes to Terms
- We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site and Services after any changes signifies your acceptance of the updated Terms.
11. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.
12. Contact Us
- If you have any questions or concerns about these Terms, please contact us at:
Grace & Graze Charcuterie
Phone: 234-312-8043
Email: GraceNGrazeCharcuterie@gmail.com